Need help?
Frequently Asked Questions
MagnaPouch is the ultimate personal storage solution, crafted for those who value luxury and convenience. Whether at the gym, a country estate, travel adventures, or navigating the city, MagnaPouch ensures your essentials are secure and stylishly organized.
MagnaPouch offers boundless storage possibilities. It's perfect for holding car keys, house keys, jewelry, cash, medicine, reading glasses, or even a flash drive. Designed for versatility, it keeps all your essentials easily accessible and protected.
MagnaPouch stands out for its blend of luxury, functionality, and style. It caters to those who appreciate innovative premium products, offering both convenience and elegance in everyday accessories.
MagnaPouch products contain small components that could pose a choking hazard. We advise keeping them out of reach of children under three years of age.
MagnaPouch is designed to seamlessly fit into your lifestyle, whether you're at your yoga studio, the office, ballet, beach, or on the go in the city. Its elegant design complements any setting.
Due to the strong magnets, MagnaPouch may interfere with pacemakers. We recommend consulting your doctor before use if you have a pacemaker or other medical device.
MagnaPouch features four rare earth magnets, providing a secure hold for your belongings. These powerful magnets ensure your items are secure yet easily accessible when needed.
MagnaPouch is priced at an introductory price of $100.
Each month, we reward users with surprise prizes for the most creative uses of MagnaPouch. The prizes change every month and can include cash prizes. At the end of the year, there will be a surprise grand prize (value equivalent to 12 months of total prizes combined or more) for the most creative uses of MagnaPouch.
All you have to do is leave a review with images, videos and/or social media of your creative use of MagnaPouch, and you will automatically be entered for the monthly and annual prizes!
Yes, the strong magnets in MagnaPouch can potentially demagnetize credit cards. Store your credit cards in a separate compartment or wallet to avoid this issue.
Currently, we do not offer these options. However, we are always exploring new possibilities, so stay tuned for future updates.
To maintain your MagnaPouch's pristine condition, wipe it with a soft, damp cloth. Avoid
using harsh chemicals and immersing it in water. Proper care will keep your MagnaPouch looking timeless. To ensure your MagnaPouch's longevity, avoid extreme temperatures, direct sunlight, and moisture. Store it in a cool, dry place when not in use.
We stand by the quality of our products. If you are not completely satisfied, we offer a hassle-free return and exchange policy within 30 days of delivery. Please refer to our return policy for details.
Yes, MagnaPouch includes a lifetime warranty against manufacturing defects, ensuring you receive a product that meets the highest standards of quality and craftsmanship. If you have ANY issues, please contact us, and we will make it right.
Shipping times vary based on location. Orders are typically processed within 1 business day and delivered within 2-3 business days. A tracking number will be provided once your order ships.
Yes, you will receive a tracking number via email once your order is shipped. Use this number to track your order's progress on our website or the carrier's site.
Not at this time, but coming soon.
Our customer service team is here to help with any questions or concerns. Contact us via email at support@magnapouch.com or call 1-800-MAGNA.
To ensure your MagnaPouch's longevity, avoid extreme temperatures, direct sunlight, and moisture. Store it in a cool, dry place when not in use.
Currently, we do not offer customization options. However, we are always exploring new possibilities, so stay tuned for future updates.
MagnaPouch is made from premium, waterproof, durable, hermetically sealed materials designed to last. We use high-quality polymers, strong magnets, and robust RF welding to meet our premium standards.
Absolutely! MagnaPouch is designed for maximal versatility, making it perfect for use while exercising. Its secure closure keeps your belongings safe during rigorous activities.
Yes, MagnaPouch is crafted from waterproof materials, ensuring your belongings stay dry even in wet conditions. However, while it's water-resistant, it's not intended for full submersion in water.
MagnaPouch is water-resistant, but it's not designed for prolonged submersion or swimming. We recommend using it in dry environments or for brief exposure to water.
The magnets used in MagnaPouch are rare earth magnets, known for their superior strength. They securely hold your belongings while allowing easy access when needed. The magnet band can still maintain its magnetism with a finger placed in between the top/bottom magnets and the magnet band magnets.
Yes, the strong magnets in MagnaPouch could potentially affect sensitive electronics. We recommend keeping electronic devices like phones and tablets in a separate compartment to avoid interference.
MagnaPouch is designed with travel in mind and is generally TSA-compliant. However, we recommend placing it in your carry-on luggage rather than your checked baggage to ensure the safety of your belongings.
MagnaPouch comes as a standalone product. However, we may introduce additional accessories or complementary products in the future. Stay tuned for updates!
If you decide to return your MagnaPouch, simply contact our customer service team within 30 days of delivery. We’ll guide you through the return process and provide a prepaid return label.
Yes, we offer special pricing and customization options for bulk orders intended for corporate gifts, events, or special occasions. Contact our sales team for more details.
MagnaPouch contains strong magnets that may pose risks to individuals with medical devices such as pacemakers, credit cards, and sensitive electronic devices. It’s also recommended to keep it away from children under ten years old due to small parts.
Yes, we offer a referral/affiliate program where you can earn rewards, commissions and bonuses for referring friends and family to MagnaPouch. Check our website or contact customer service for more details on how to participate.
Gift cards are a great way to share the MagnaPouch experience with others. We offer digital gift cards that can be purchased on our website in various denominations.
We prioritize sustainability in our design and manufacturing processes. MagnaPouch is made from durable materials that are designed to last, reducing the need for frequent replacements and contributing to less waste.
Sign up for our newsletter or follow us on social media to stay informed about new product launches, special promotions, and exclusive offers.
While MagnaPouch is designed to withstand a variety of conditions, we recommend avoiding extreme temperatures to maintain the integrity and longevity of the materials.