MagnaPouch™ Shipping Policy - Fast & Reliable Service
Shipping PolicyFast and Reliable Shipping
At MagnaPouch, we are dedicated to ensuring that your orders are delivered quickly and efficiently. Below are the details of our shipping policy to help you understand our process and what to expect.
Processing Time
Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Verification
All orders are subject to verification and approval before shipping. We will contact you if there are any issues with your order.
Delivery Estimates
Delivery times are estimates and commence from the date of shipping rather than the date of the order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Shipping Confirmation and Order Tracking
Shipping Confirmation
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Order Tracking
To track your order, visit the carrier’s website and enter your tracking number.
Damages and Issues
Damaged Items
MagnaPouch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly to file a claim.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Returns and Exchanges
For details on how to return or exchange your order, please refer to our Return & Refund Policy.
Contact Us
If you have any questions or need further assistance, please contact us at:
Email: support@magnapouch.com
Phone: +1 (123) 456-7890